Effective Date: October 26, 2024

At Serengeti Dream (referred to as “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website serengetidream.com (the “Site”). Please take the time to read through this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of personal data:

a. Personal Identification Information

When you visit our website, contact us, or make use of our services, we may collect the following personal identification information:

• Name
• Email address
• Phone number
• Postal address
• Any other information that you voluntarily provide to us via our website or correspondence.

b. Automatically Collected Information

We may automatically collect certain information when you visit the Site, including:

• IP address
• Browser type and version
• Time zone settings
• Operating system and platform
• Pages viewed and the time spent on the Site

c. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience on our Site. Cookies are small files that store information on your device to help us remember certain information about you. You can set your browser to refuse cookies, but note that some parts of the Site may not function properly if you do.

2. How We Use Your Information

We may use the information we collect for several purposes, including:

• To provide and manage our services.
• To improve our website and enhance user experience.
• To respond to your inquiries, requests, or concerns.
• To send you newsletters, promotional materials, and other communications (only with your consent).
• To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary in the following situations:

• Service Providers: We may share your data with third-party service providers who assist us in operating the Site or conducting business (e.g., web hosting services, payment processors). These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of our company, users, or others.
• Business Transfers: In the event of a merger, sale, or acquisition of our company or its assets, personal information may be part of the transferred assets.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights concerning your personal information:

• Access: You have the right to request access to your personal data and ask how we use it.
• Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You may request the deletion of your personal data under certain circumstances.
• Withdrawal of Consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at info@serengetidream.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these third-party websites. Please review their respective privacy policies before sharing any personal data.

7. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the “Effective Date” at the top of the page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Serengeti Dream
Arusha, Tanzania
Phone Number: +255 785 463 870
Email: info@serengetidream.com